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Contact Us

Thank you for your interest in Smithville! We’re always happy to answer any questions you might have. Just fill out this form or give us a call at (800) 742-4084.


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Main Office

1600 W. Temperance Street
Ellettsville, IN 47429
By Appointment Only
8:00 a.m. – 5:00 p.m. (M-F)

24/7 Live Support

Our technical support department is open 24 hours a day, 7 days a week and can be reached at (866) 470-2583.

For live support with your telephone service, billing or any other questions, you may contact our customer service department Monday through Friday, 8:00am to 6:00pm and Saturday 8:00am to 5:00pm.

Customer Service & Support
Local: (812) 876-2211
Toll Free: (800) 742-4084

Call Ins
8:00 a.m. – 6:00 p.m. (M-F)
8:00 a.m. – 5:00 p.m. (Saturday)

Smithville Fiber Network Scheduling
(877) 513-4237