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Business Voice

Woman on laptop taking on telephone

Base POTS Lines

Many companies still have what the industry refers to as POTS lines, which is an acronym for “Plain Old Telephone Service.” POTS service typically is based on non-fiber copper-based (usually referred to as “twisted pair”) platform. Some companies have legacy copper-based POTS services hard-wired into their commercial facilities, with copper or hybrid connectivity. Whether copper- or fiber based, Smithville can optimize your telephone service. Our POTS products include:

  • Traditional Plain Old Telephone Service (POTS)
  • Business Hunt Groups (Rollover lines)
  • Primary Rate Interface (PRI)
  • Voice TI with 23 channels (talk paths) incoming or outgoing
  • Direct Inward Dial (DID) numbers
  • SIP (VoIP Trunks) – this service requires internet connectivity

Voice services include:

  • Single voice (includes CID)
  • Multivoice
  • Enhanced Add
  • Includes UL, LD, CID, CWII
  • Hunt Group (Main Lin no fee)

Multi-POTS Services

Smithville can service and maintain multi-line phone systems with a switchboard (PRI) in place that serves several independently numbered phone lines. Multi-POTS services can be useful when a customer wants more than two phone lines or has a local PBX system in place.

Plain Old Telephone Services (POTS) Networking

SIP Trunking

Smithville Enterprise offers a full range of SIP (Session Initiation Protocol) Trunking services for sending voice and other unified communications services over the internet. Fiber-based SIP Trunking replaces older copper-based traditional telephone lines or PRIs (Primary Rate Interface) phone services. SIP Trunking services are based on an IP-enabled PBX (private branch exchange) system.

Smithville SIP services offer a variety of benefits, including potential reduced communication costs. You can provision as many SIP channels as you need, and Smithville SIP services offer several business continuity features.

In general, Smithville provides SIP Trunking for customers who need more than three VoIP phone lines. Customized SIP solutions are available.