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Cloud Voice - Hosted PBX

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Cloud Voice is the newest technology in Voice Telephone Services, and is designed to provide full PBX capabilities to all businesses, regardless of size.

Specific benefits and features include:

  • Low start-up costs
  • No maintenance fees
  • No on-site PBX equipment
  • Assurance that your service is continually upgraded to the most recent version
  • 24/7 Auto Attendant
  • Easy to use mobile app
  • Customizable portal assistance with “Smithville Assist” service

Auto Attendant

Auto Attendant offers powerful capabilities for meeting the needs of your customers, improving employee productivity, and controlling costs.

Engineered to simulate a live operator, Auto Attendant directs incoming callers to the appropriate department or employee. This enables you to ensure that your customers’ calls are handled effectively 24 hours a day, seven days a week.

MaxUC Mobile App

Your working life moves constantly from desktop to laptop to smart phone to tablet. Now you can use all the features of your Cloud Voice Service from almost any device whether at your desk, at home or on the move.

MaxUC, Smithville’s app for mobile and desktop, keeps you connected wherever you are. It’s a fully-featured soft phone that enables you to send or receive calls, instant messages (IM), or video calls from any Internet connected device.

Powerful ‘presence’ capabilities allow you to see the real-time status of coworkers—available, offline, on the phone, or in a meeting.

The MaxUC App is fully integrated provides reliable performance and great support. Your sensitive information is safeguarded with our industry standard security and privacy measures.

When team members can work from anywhere, MaxUC becomes an important part of your business continuity strategy, too.

Accession Communicator Mobile App

Features

  • Soft Phone – Make calls from your cellular or Wi-Fi connections
  • Instant Messaging
  • Seamlessly Move Calls Between Devices
  • Mid-Call Features – transfer, park, hold, etc.
  • Contact Integration
  • Visual Voicemail
  • Video Calling
  • Mobile-Compatible with iOS and Android
  • Operating Systems
  • Desktop/Laptop-Compatible with Windows and Apple OS-X
  • Call Recording

Smithville Assist

Having trouble customizing your CommPortal or just don’t have the time? With Smithville Assist, you receive top-notch assistance from our in-house technicians to fully customize your CommPortal. You simply state how you would like your communication system to function and the Smithville Assist Team will make it happen.

You have full control of all the customization aspects of your CommPortal, but we understand the business world is fast-paced and busy. With Smithville Assist, you can fully customize your CommPortal without having to do the leg work.

Don’t let the multitude of options and configurations deter you from having a communication system that is tailored to your needs. Smithville Assist handles all the technicalities of customizing your CommPortal, allowing you to focus on your business.